FAQ

  • 01. What areas do you serve?

    I’m based in Hudson, OH and serve most surrounding areas. However, not all locations are covered, so I recommend contacting me before placing your order to confirm availability.

  • 02. What are your business hours?

    Monday to Friday: 9:00 am to 5:00 pm. Saturday & Sunday: Installations by Appointment.

  • 03. How much do your balloons cost?

    Balloon pricing depends on the size, design, style, and delivery details. My garlands are priced per foot, so having the measurements of your space ready will help me give you an accurate quote.

  • 04. How long do your balloons last?

    I use high-quality balloons, but once delivered, I can't guarantee how long they'll last. Weather, heat, pets and surfaces can all affect durability. I'll replace anything I pop during setup. Indoors, garlands can last weeks; outdoors, results may vary due sun, wind, heat, and rain.

  • 05. How long does installation take?

    Installation times depend on the size of your setup. I pre-inflate as much as possible to keep on-site time under an hour whenever I can.

  • 06. What is your cancellation policy?

    I understand that plans can change. If you need to reschedule your event, you must notify me at least one week prior to your scheduled event date. In such cases, your deposit will be applied to a future booking. Unfortunately, events rescheduled less than one week in advance are not eligible for deposit transfer. Please note that all deposits are non-refundable.

    For any questions or to notify us of changes, please email: thebowballoons@gmail.com